BMX Mongoose Bike suck

Packaging terrible, bike decent.. I read the other reviews before buying, so I was aware of the packaging complaints. But, like others who wrote, my son really wanted THIS bike, and I needed to have Mongoose BMX Bike quickly for his birthday in January. I’ve had good experience with Amazon before, and so I took the risk. I mean, what were the chances of it happening to me too?

Quite high as it turns out. The bike arrive on time in a box that was virtually destroyed. Both sides had been punched through and repaired with yards of clear packing tape somewhere along the way. Some small parts inside the box may have been lost. We haven’t tried to assemble the bike yet, so I don’t know if we have everything we need. The frame and wheels look undamaged so we may be OK.

The large panels on the box need to be reinforced or padded so that the frame of the bike doesn’t punch through during loading, transport and storage. I have never in my life had any item arrive with packing in that condition. It was almost comical – except that it was a $100+ dollar item that is difficult to return.

So buyer beware. Until the packaging problem is addressed, you’re really rolling the dice on what condition the bike will be in upon arrival.

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