BMX Mongoose Bike suck
Packaging terrible, bike decent.. I read the other reviews before buying, so I was aware of the packaging complaints. But, like others who wrote, my son really wanted THIS bike, and I needed to have Mongoose BMX Bike quickly for his birthday in January. I’ve had good experience with Amazon before, and so I took the risk. I mean, what were the chances of it happening to me too?
Quite high as it turns out. The bike arrive on time in a box that was virtually destroyed. Both sides had been punched through and repaired with yards of clear packing tape somewhere along the way. Some small parts inside the box may have been lost. We haven’t tried to assemble the bike yet, so I don’t know if we have everything we need. The frame and wheels look undamaged so we may be OK.
The large panels on the box need to be reinforced or padded so that the frame of the bike doesn’t punch through during loading, transport and storage. I have never in my life had any item arrive with packing in that condition. It was almost comical – except that it was a $100+ dollar item that is difficult to return.
So buyer beware. Until the packaging problem is addressed, you’re really rolling the dice on what condition the bike will be in upon arrival.
damaged during shipping- poor replacement options. Bike arrived in a busted up box, missing pieces and damaged. Amazon offered several less than ideal replacement options.
Who knows if the bike is any good. But I have noticed several other customers mentioning that the bikes arrived broken or bent, I just wanted to let you know that trying to get a replacement isnt easy and from the looks of things its going to takes us weeks to get a new bike. Hope its not snowin’.
Amazon needs to repackage this for shipping!. We were hesitant to order this bike based on feedback, but no stores had it in stock and my daughter really wanted THIS bike. I am pleased to report that we had all the parts and were able to assemble it. We did have to take one wheel to the local bike shop to loosen a nut for installation because it required a specific bike tool. We also had help from someone who is an expert biker, and we would have spent much more than the 1 1/2 hrs if we didn’t have this help.
Amazon ships this in the original box which is NOT designed for shipping and when FedEx delivered it, I was very concerned. The box had rips and damage all over and had duct tape holding it on.
I can’t believe that they don’t repack this item after all the reviews.
Even with teh condition of the box, we didn’t have any damage. I am surprised. I’ve ordered a lot of stuff from Amazon and I’ve never seen something arrive like this. I hope that they will figure out a better way to send it.
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