Posts Tagged ‘mojave’

I ordered this cleaner from Amazon because of the excellent reviews, because the price was excellent, and because the purchase qualified for free super saver shipping. I will be reviewing both the cleaner and the order process from Amazon, both five stars.

When I ordered the cleaner, I followed the shipping progress because I was so excited to get my order. The day I saw the message “Delivered, left at front door” on the tracking report, I rushed straight home from work only to find that there was no delivery at my door. The cleaner was either stolen or, as I suspect, was delivered to the wrong address. My street name is very similar to several others in town. I immediately called Amazon. The customer service rep was very nice and requested that I give them 10 days to see if the cleaner would show up, perhaps someone would turn it in to FedEx or FedEx would find it on a truck. I agreed. However, after about 8 days it seemed clear that no one was going to be bringing me a cleaner any time soon. I emailed customer service before our agreed upon 10 day waiting period, and instead of getting the expected argument, I was told that a replacement cleaner would be overnighted to me. The next day, my cleaner was waiting for me when I got home. Yea!

The first chance I got, I assembled the cleaner and used it to clean my living room and dining room. From beginning to end, including assembly, carpet steaming, and cleanup of the machine, the process took 2 hours. Assembly was so simple, that I truly thought I had done something wrong. When I read the instruction on how to store the hose, I thought,”Oh great, I have to store and reassemble the hose every single time I use the cleaner.” But no, the hose is only needed when you are using the hand tool for upholstery or stair cleaning. Using the cleaner is really as easy as it looks.

Once the handle is attached and the hose is stored on the back of the unit, the process is as easy as this: The upper tank is removed from the clean
Huffy Men s Mojave